Question ID : 40471

REFUND BY CPC

ONE OF MY CLIENT RETURN IS PROCESSED BY CPC FOR AY 18-19. AND REFUND DETERMINED. BUT IN THE MEANTIME THE BANK ACCOUNT SHOWN IN ORIGINAL RETURN WAS CLOSED BY THE ASSESEE. AND NEW BANK ACCOUNT DETAILS IS FURNISHED IN CPC PORTAL WHICH WAS DULY VALIDATED ALSO. AND THEN WE REQUESTED FRO RE ISSUE OF REFUND. BUT CPC DENIED WITH THE MESSAGE THAT THE ACCOUNT NO FURNISHED BY US IS CLOSED. WE DID THE SAME PROCESS 2-3 TIMES AND REGULARLY THE REFUND WAS DENIED ON THE SAME GROUND. WHEN WE TALKED TO CPC THEY REPLIED TO DO AGAIN FOR RE ISSUE OF REFUND INDICATING THE CORRECT BANK A/C DETAILS. BUT THE POSITION IS SAME TILL NOW. PLEASE ADVICE WHAT TO DO

Answer ID : 80243

Send signed cancelled cheque of new bank account to CPC , and again file refund reissue request online.

Answer ID : 80253

IF I AM RIGHT THE CREDIT FOR REFUND WAS DENIED BECAUSE THE ACCOUNT NO.MENTIONED IN THE RETURN WAS CLOSED. HAVING MADE COUPLE OF REQUESTS FOR ONWARD CREDIT OF REFUND TO THE NEW BANK ACCOUNT NO. WHICH WAS DENIED ON COUPLE OF OCCASSIONS I SUGGEST THAT THE REFUND CREDIT SHALL BE OUTSTANDING IN THE BOOKS OF THE GOVT.OF INDIA IN THE FILED PAN NO AND THE CREDIT FOR THE SAME SHALL BE MADE AVAILABLE IN THE SUBSEQUENT ASSESSMENT YEARS WHEN THE ASSESSMENT ORDER IS PREPARED BY THE CPC IN THE SUBSEQUENT YEARS AND HENCE PATEINTLY WAIT FOR SUBSEQUENT YEARS SIR TO GET CREDIT FOR THE REFUND SIR.

Answer ID : 80298

Refund will be credited only after Prevalidating the bank account.Give some other bank account which is currently in use for prevalidating the Bank Account.If successfully done, then give a refund reissue request.

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