Jan 02, 2020
Resolve grievances quickly before PM's review: CBDT
All income tax department-related grievances pending for over a month should be "expeditiously" disposed of, the CBDT has told the taxman. The directive issued by the Board on Tuesday comes ahead of Prime Minister Narendra Modi's scheduled review of CPGRAMS (Centralized Public Grievance Redress and Monitoring System) on January 8. The status check of grievances by the prime minister is part of the overall monthly review he undertakes under PRAGATI (Proactive Governance and Timely Implementation) platform. "You are accordingly requested to take all measures to get pending CPGRAMS grievances expeditiously disposed of and to ensure that there are no grievances pending for more than 90 days in your region or charge," the CBDT said in a communication to field heads of the tax department.