Prompt redressal of taxpayers’ grievances remains the top priority for the tax department, the newly appointed chairman of Central Board of Direct Taxes (CBDT) Nitin Gupta said on Sunday. In his message on the occasion of Income Tax Day, he said the tax department has reported the highest ever tax collection of Rs 14.09 lakh crore in the fiscal year ended March 31, 2022 due to streamlining of policies and processes that eased compliance for taxpayers.

“However, we cannot rest on our laurels and need to keep working hard to maintain this momentum,” he said. “Prompt redressal of taxpayers’ grievances in the true spirit of the Taxpayers’ Charter shall remain a top priority area.” CBDT, the tax administration arm of the government, will continue to engage proactively with the taxpayers and other stakeholders and will use their feedback to keep improving processes.